First American Payment Systems

Client Relations
The Client Relations Department is an integral key to Agent/ISO growth. Our consultants provide training, assistance and strategic advice designed to increase your profitability and expand your business, based on your goals. Our associates assist with marketing development, portfolio analysis, training, information disbursement, proposal preparations and much more.

A consultant will be assigned to your account to assist in the management of your merchant accounts, supporting and driving you to maximize sales and revenue.

Reporting
You can see live, online reports through our Daily Dashboard. View your merchant application status reports, residual reports, transaction activity, merchant statements and more. First American will send you both text and email alert notifications regarding important merchant information.

Pricing Model
Want to know what you’ll make on your next merchant account? Our Agents and ISOs have access to our proprietary, web-based pricing model to see just that. Run pricing scenarios on your merchants and maximize profitability.

Customer Service
First American houses and employs its own Customer Service center. ISOs, Agents and merchants may contact Customer Service via email or on our toll-free number, 24 hours a day, 365 days a year. All representatives have access to a translator for virtually any translation, free of charge.

Marketing
First American houses its own Marketing department to fill any requests for the company and its partners. Our Marketing Team develops, designs and implements all of our materials including direct mail brochures, letters, press releases, advertising, newsletters, mass emails, posters, etc.

What Our Clients Are Saying

First American and its superior customer care has helped me establish a successful and financially stable ISO in a very short period of time. The knowledge and support they provide me with has helped me thrive in the credit card processing industry.
—Nathan R., Texas

Before I knew what 'merchant services' meant, I stumbled into sales. Payment processing seemed like a good opportunity, because even through technological and economic changes, people continue to purchase electronically. Sure enough, after nearly 16 years, a lot of hard work, dedication and a great partnership with First American, I feel blessed to be part of such a progressively dynamic and lucrative business.
—Kevin H., North Carolina

Our ISO started as a home office with three business partners and has since grown into a multi-office company with presence across the southeast and a top producing sales force. We appreciate the support and foundation that First American provided for us and we look forward to continued growth with First American in the future.
—Jeremy W., Georgia